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SHIPPING & REFUNDS

Please expect shipping delays (7-10 business days) during the holiday season

SHIPPING POLICY

Orders are filled/brewed to order and typically ship within 3-5 business days to most locations. Customers should expect longer ship times during holidays and other peak times. Orders generally ship via UPS ground .

REFUND POLICY

We are committed to the highest level of customer service and quality. If you are unsatisfied with any of our products, we ask the you submit a formal refund/return request to info@silkcoffeecompany.com.

 

Your request will be processed/reviewed within 7-10 business days. We do not accept return products to our manufacturing warehouse due to safety and health concerns. If you are unsatisfied with a product we ask that you submit a formal request to have your product(s) replaced immediately. 

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